General

Yes! We are always on the lookout for new and unique products from around the world to feature on our website. By doing so you will not only join our network of talented and dedicated artisans [...]

Yes, we will gladly accept wholesale or bulk orders on most of our handmade items and provide reduced wholesale rates above certain order sizes. Whether you are fitting out your new holiday home [...]

We gladly accept American Express, MasterCard, Visa, JCB, Discover, China Union Pay (CUP) and Paypal as payment forms.   Note that Artifactio.com does not store any customer’s [...]

If you did not receive your package after the expected delivery date, kindly go to”My orders” under “My account“to check on the shipment status. Alternatively, you may do [...]

Our current standard shipping methods and approximate delivery times are as follows: Fedex Priority Shipping (3-7 days) Fedex Economy Shipping (3-10 days) Thailand Post by Airmail (14-30 days) [...]