I cancelled my order before entering my credit/ debit card details and found that my shopping cart was empty. I would like to add the item(s) back into my shopping cart and make a new order, what should I do?


If you are paying via Credit/Debit Card and cancelled your order before entering your Credit/Debit Card details, a cancelled order will be recorded. Simply sign in to your account and click on ‘My Orders’ under ‘My Account’. Click on the ‘View’ button that corresponds to your cancelled order number, and select “Reorder”. The items in your cancelled order will be added back to your shopping cart and you may opt to reorder the existing items or edit the contents in your shopping cart before you checkout. Note that you will not been charged for the cancelled order. We regret to inform you that you will not be able cancel your order if you have opted for guest checkout.

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