Faqs

A cancelled order will be recorded in your order history when you make a cancellation. Simply sign in to your account and click on ‘My Orders’ under ‘My Account’. Click on the ‘View’ button that [...]

Unfortunately, we are unable to cancel an order once it has been placed and dispatched. We do our best to ensure fast order preparation and delivery so please ensure you check your order before [...]

Unfortunately, we are unable to amend an order once it has been placed and dispatched. This includes changing the size/color of item(s), removing or adding item(s), changing the billing or [...]

To track your order, sign in to your account and click on ‘My Orders‘ under ‘My Account‘. Click on the ‘View’ button that corresponds to your order number, and select [...]

To check on your order status, sign in to your account and click on ‘My Orders‘ under ‘My Account‘. Your order status is reflected next to your order number. If you wish [...]

To view your order information and history, sign in to your account and click on ‘My Orders‘ under ‘My Account‘. Click on the ‘View‘ button that corresponds to [...]

If your order delivery arrives and does not include all the items you believe to have purchased, please check the invoice that was included in your package. If there is any missing item(s), [...]

After placing your order, you will receive a confirmation email from curator@artifactio.com within a few minutes to inform you that your order has been received. If you did not receive a [...]

We try to make the ordering process as enjoyable and easy as possible. To place an order, simply: Browse our site for items that you like (using the price filter or product categories if you [...]